Get In Touch
Our team responds to all inquiries within 24 hours during business days. Whether you have questions about a specific sword, need help choosing the right blade for your needs, or want to discuss a custom order, we’re happy to help.
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Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (CST)
Saturday: 10:00 AM – 4:00 PM (CST)
Sunday: Closed
Response Times
- General inquiries: Within 24 hours
- Order questions: Within 12 hours
- Custom requests: Within 48 hours (includes consultation)
Common Questions
Where are your swords made?
All our swords are hand-forged in Longquan, Zhejiang Province, China. Longquan has been the center of Chinese sword-making for over 2,600 years. Our smiths work in traditional workshops using techniques passed down through generations.
Do you accept custom orders?
Yes. We can customize blade length, steel type, handle wrapping, saya finish, and fittings. Custom orders typically take 4-8 weeks to forge and ship. Contact us with your requirements for a quote.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, contact us within 30 days of delivery for a return or exchange. The sword must be in original condition. See our Shipping & Returns Policy for full details.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping times vary by destination (7-21 business days). Some countries have restrictions on importing bladed weapons. Check our Shipping & Sword Laws page for your country.
Can I visit your workshop?
We occasionally arrange workshop visits for serious collectors and martial arts practitioners. Contact us to discuss availability.